Privacy and Cookie Policy
Last updated: January 14, 2025
This Privacy and Cookie Policy describes how we collect, use, and protect your personal data when you use our website. It also outlines the cookies we use and your rights regarding them.
By using our website, you agree to this policy.
1. Interpretation and Definitions
Interpretation
Words with initial capital letters have specific meanings. These definitions apply regardless of whether the terms appear in singular or plural form.
Definitions
- Account: A unique account created for you to access our Service.
- Affiliate: An entity under common control with a party (e.g., owning 50% or more of shares or voting securities).
- Company: Refers to Oxford Garden Design, located at 47A High Street, Witney, Oxfordshire OX28 6JA.
- Cookies: Small files placed on your device to store browsing information.
- Country: Refers to the United Kingdom.
- Device: Any device capable of accessing the website, such as a computer, smartphone, or tablet.
- Personal Data: Any information that relates to an identified or identifiable individual.
- Service: Refers to the website.
- Service Provider: A person or entity processing data on behalf of the Company.
- Usage Data: Data collected automatically, such as the pages you visit or the time spent on them.
- Website: Refers to Oxford Garden Design, accessible at https://oxfordgardendesign.co.uk.
- You: Refers to the individual using the website or the organisation they represent.
2. Data Collection and Usage
Types of Data Collected
Personal Data
We may collect the following personal data when you use our website:
- Name and contact information (e.g., email address, phone number)
- Address, including postcode and city
- Usage Data collected automatically
Usage Data
Usage Data may include information such as:
- Your IP address
- Browser type and version
- Pages visited, time spent on pages, and the date/time of access
- Device-specific information, such as operating system and browser
Tracking and Cookies Data
We use cookies and similar technologies to collect information about your activities on our website.
3. Cookies Policy
What Are Cookies?
Cookies are small text files stored on your device to improve your browsing experience. They help us understand how the website is used, remember your preferences, and deliver tailored content.
Types of Cookies We Use
Necessary Cookies
Essential for the website to function and cannot be disabled.
- wpEmojiSettingsSupports: Helps determine if emojis can display correctly. (Session)
- cookieyes-consent: Stores consent preferences. (1 Year)
- elementor: Allows real-time content updates. (Persistent)
Analytics Cookies
Help us analyse website usage to improve performance.
- CLID: Tracks visitor interactions (Microsoft Clarity). (1 Year)
- _clck: Retains user settings across visits. (1 Year)
- SM: Synchronises data across Microsoft domains. (Session)
- MR: Gathers analytics data (Bing). (7 Days)
- _clsk: Consolidates pageviews for a session. (1 Day)
- _gcl_au: Tracks ad efficiency (Google Tag Manager). (3 Months)
- _ga: Tracks visitors and sessions (Google Analytics). (1 Year 1 Month 4 Days)
- ga*: Counts pageviews (Google Analytics). (1 Year 1 Month 4 Days)
Performance Cookies
Monitor website performance for a better user experience.
- SRM_B: Used for unique visitor IDs (Bing). (1 Year 24 Days)
Advertising Cookies
Provide personalised ads and track their effectiveness.
- MUID: Tracks visitors for analytics and advertising (Microsoft). (1 Year 24 Days)
- ANONCHK: Tracks ad clicks and session IDs (Bing). (10 Minutes)
- IDE: Tracks ad performance for Google Ads. (1 Year)
How We Obtain Consent
We use CookieYes to display a cookie banner. This allows you to accept or manage cookies and withdraw consent at any time.
Managing Cookies
You can disable cookies through your browser settings. However, some features of the website may not work correctly without necessary cookies.
For more information, visit https://www.allaboutcookies.org.
4. How We Use Your Data
We use your personal data to:
- Provide and maintain our website.
- Monitor website usage and performance.
- Respond to your queries and requests.
- Send promotional materials, where consented.
- Ensure legal compliance and security.
5. Your Rights
Under the GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent to data processing at any time.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are violated.
To exercise these rights, contact us via our Contact Page.
6. Data Retention
We retain personal data only as long as necessary for legal, business, or security purposes. Usage Data is retained for analysis unless it strengthens website security or meets legal obligations.
7. Security of Data
While we use commercially acceptable measures to protect your personal data, no method of online transmission or storage is 100% secure.
8. Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing personal data.
9. Changes to This Policy
We may update this policy periodically. Changes will be posted here with the updated date.
10. Contact Us
If you have any questions about this policy, please contact us via our Contact Page.
